Pssst! Ang mga sikreto sa pag-transact sa SSS.
Mahahanap sa GabayPinoy.com SSS Codigo ng Bayan.
eOFW has been getting a lot of comments regarding the SSS website. Unfortunately we are not connected in any way to SSS and therefore do not have authority to fix their website. But for the benefit of our dear readers, we wrote to the President and CEO of SSS, Corazon de la Paz regarding the state of their website and here was our letter.
President and CEO
SSS Building
East Avenue, Diliman
Quezon City
ssspresident[at]attglobal.netDear President de la Paz:
I write on behalf of many SSS members who have left comments on our OFW blog, www.eofw.net .
I write further as one of the pioneers in studying e-Government in the Philippines
See e-Government in the Philippines: Benchmarking Against Global Best Practices.
Emmanuel C. Lallana, PhD. Patricia J. Pascual. Edwin S. Soriano
As a concerned citizen and member of SSS, I would personally like to stress the importance of your website in providing information to Filipinos here and abroad.Unfortunately, the SSS website does not provided the information expected, nor the level of service expected from a well managed government institution.
This is evident from the many comments left at our eOFW website featuring SSS online service.
See: How to use SSS Online Inquiry System and more and Check Your SSS Contribution with SSS Online SystemBelow are excerpts of comments regarding the SSS website:
deejay said,
in August 11th, 2008 at 11:09 am
i always check sss website but its always unavailable..
could anyone help me what to do pls?mj said,
in August 4th, 2008 at 11:20 pm
useless naman 2ng website sa net ng sss sayang lng ang oras n pagantay tas unavailable dn lng.. pati sa txt..abcd said,
in August 12th, 2008 at 9:43 pm
nagpunta ako ng SSS para sa Employee Statistics Information at ang sabi sa website daw mado-download and nung chineck ko nabwisit lang ako dahil ndi ko makuha ung kelangan ko at take note ang dami nyo na palang mga complaints sa ibang sites and forums and there’s no action on it kelan pa kayo kikilos?, pag lahat ng tao nagalit sa inyo?
The SSS members expect better service.
We hope eOFW has helped bring this to the attention of the SSS managers
who can make a commitment and a difference to serve their SSS members better.I have copied key officials of the CICT and the gov.ph website whom I believe can help in resolving problems of the SSS website.
All the best! Here’s to better online services from SSS for the benefit of the Filipino people!
cc:
Horacio T. Templo
Executive Vice-President and Chief Actuary
SSS Building
East Avenue, Diliman
Quezon City
temploht[at]attglobal.netAngelo Timoteo M. Diaz De Rivera
Commissioner
E-Government Development Group
Trunkline: (632) 920-0101 loc. 310
Direct Line: (632) 920-7420
Telefax: (632) 920-7447
E-Mail: tdrivera[at]cict.gov.phYours Truly,
Edwin S. Soriano
ICT4D consultant and Editor-in-Chief
eOFW.Net
Information on financial and communication services for Overseas Filipino Workers and their families
Last September 2, 2008, we got a reply from SSS member relations stating:
Mr. Edwin S. Soriano
Dear Mr. Soriano:
This refers to your e-mail dated Aug. 18, 2008 regarding our website.
We thank you for bringing the matter to our attention and we apologize for the inconvenience because for the past few days, our system has been experiencing some technical problems. The system is undergoing enhancements to tighten its security features in order to ensure that no individual can access the account of another SSS member. Please try to access again.
If you still have problems in logging in, please send your communication directly to member_assistance[at]sss.gov.ph for assistance or contact tel. nos. 920-6401 local 6066, 6073 or 6082 for their information and appropriate action. Don’t forget to mention your SS number as reference.
Thank you for writing.
Very truly yours,
EUGENIA D. DELA CRUZ
Department Head
To our dear readers, as Ms. dela Cruz has mentioned in her letter, if you have any problems logging in, the best one to contact would be SSS directly through member_assistance[at]sss.gov.ph or contact tel. nos. 920-6401 local 6066, 6073 or 6082.
Also, we’d like to remind everyone that for your own security, you should never divulge your SSS number to anyone not authorized by SSS much less post it on the internet. As such we have deleted comments that give out their SSS numbers on our articles. We don’t want all your hard earned contributions being stolen away by unscrupulous people. eOFW cannot be held responsible for the consequences of posting your SSS numbers on the comments section.
Thank you for reading our articles and we hope that in our own little way we have helped you, our kababayans, to be better informed.
Mabuhay!
eOFW
eOFW is not related in any way to the companies featured in our articles except otherwise specified. We feature different companies for the information of our readers to help them better find services that suit their needs.
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19 users commented in " SSS website not useful; needs major improvements "
Follow-up comment rss or Leave a Trackbackmeron po bang timeline kung gaano katagal ang ginagawang enhancements ng sss website?
The information on the SSS website is not updated. May one time nagdownload ako ng table of contributions because i wanted to be a voluntary member. Too bad, it has been changed. Ayun, humaba na naman ang proseso.
That’s also my complain. My officemate and I have been talking about this months ago. Until now, it’s not yet updated. It’s ashamed to know that this site is not taken cared of especially that many people are members of SSS. They should really fix this problem.
bago na ang sss website pero just the same, hindi pa din siya okay para sa kin hehe. kasi ang dami mo pa kelangan gawin bago makuha info na kelangan mo. isa pa pag magapply ka ng sss id, grabe naman na more than a year bago pa mairelease id sa yo. sana naman puwede na kahit one to two months.
jane’s last blog post..Customer Service Associate (urgent Hiring)
I AM TRYING TO ACCESS THE WEBSITE RIGHT NOW. OMG TALAGA!!! ANO BA YAN! KAKAGIGIL. KAKABWISIT. SAN NA TAX NA BINABAYARAN NAMIN. WEBSITE LANG D PA MAAYOS AYOS!!!! THE TRUNKLINKE NUMBER(920 6446) IS NOT WORKING!!!! BUSY BA TALAGA O BUSY BUSYHAN! WALANG KWENTA ITS A BIG JOKE! GRRRR
I’ve been working in a webhosting company (1and1) and major website problems were immediately fixed.Kahapon at ngayon down yung website nila.
Wala bang ginagawa ang admin nito??. Ang masasabi ko host niyo yan sa Malaking Server. (Dedicated Server).
Laki ng tax pero walang asenso.
I tried the online registration several times but it keep on sending me an email that it was unsuccessful, without even explaining the fu.*.ng reason. If the system is not yet stable, why not put “Beta” version it so that people won’t be expecting to much.. Cguro nakakahiya na din magLagay na Beta kasi mukhang ilang taon na rin itong ganito.. Niisip ko tuloy baka incompetent ang team na gumawa ang system.. nakapasok lang sa sss ng palakasan.. or masama ang management at di tumagal ang mga developers… haaay nako po.. sana po maayos na ito sayang ang conti namin…
I have registered many times, pero wla pa rin po ung password ko. Request lng po sna me ng MSC or monthly salary credit po. For the computation po of my maternity benefit.
thanks.
mam/sir, pls send po my password para po ma-download ko ung monthly salary credit, need ko lng po for the computation of may maternity benefit. thanks.
I’ve been using the sss website since 2008. Nakagawa narin me ng reg name for myself & para sa small company n pinagtratrabahuhan ko. ‘Yung unang website nila na na-try is medyo OK compare sa website nila ngayon. The 1st & 2nd website – pareho silang humihingi ng username & password. ‘Yun ngalang, s 1st – di mo n kailangang mag-register ( wala ng ibang ka-eklatan ), all you need to do is simply log-in your surname & SSS No. Sa 2nd website – kailangan mo nang magregister ( basic infos & email add ). OK rin ‘yun para sure na hindi ganon kadali para sa iba n gamitin ‘yung ang personal account mo.
Kaso, ngayon, iba narin ung mga icon dun p pwede mong i-click. I find it very useless kasi walang lumalabas n matinong info.
Sa 1st website, mas OK para sakin yun kasi, as taga-gawa ng payroll, nakakaprint ako ng List of Payments made for the Loan ng bawat employee ng company na may applied loan sa SSS and naibibigay namin s kanila ‘yung copy para alam nila na nababayaran loan nila and kung magkano p ang balance. Nahuhuli ko rin ‘yung mga employee na may previous loans pala s SSS from s dati nilang employer n hindi nila sinasabi sa amin. Pero ngayon, sa 2nd website nila, wala na akong makuhang gano.
Nagtanong naman kami s SSS kung pano kami makakakuha ng mga ganong klaseng print-out, pero sabi nila kailangang magregister mismo ang employee para makakuha sila ng copy. One of our employee, pumayag sya n gawaan nmin sya ng online registration. Then, sinubukan naming gamitin pero walang portion dun, n kagaya ng nagagamit ko s 1st website, n pwedeng makapag-print or kahit show manlamang ng list of payments made for their loan.
Sana, kung aayusin ng SSS ang website nila, paki-lagyan po ulit nung mga nandun dati s 1st website n ginawa nyo. And sana para dun s Employer Online inquiry, paki-Lagyan nyo po ng portion kung san pwede pumasok ang employer wherein makikita namin kung sino-sino ‘yung present employees namin ang may previous Loan , from their previous employers. Which is makakatulong s part ng mga taga-Gawa ng payroll & LALONG-LALO n s SSS dahil magagawang naming ma-ubliga silang mabayaran ang dapat nilang bayaran ( kahit itinatago nila na may previous loans sila s dati nilang employer!!!). And sana laging pong updated!!!
PAKI LANG!!!
TNX!!!
ofw po ako,. dati updated ako sa pgbabayad ng sss, pero dahil sa kapalpakan o (sadyang pinalpak)para maitago yung kalokohan ng website nila para ma view yung important information natin, tulad nalang ng contri natin,kaya ngayon tumigil na ako sa pagbabayad……….. nakakawalang gana ang gobyerno natin…..
Useful Information, But needs some more facts and information
PAKI-ASEKASO NAMAN PONG GAWIN ANG WEBSITE NG SSS…MAAWA KAYO…MARAMI NG NAGREREKLAMO SA INYO….TAON NA ANG NAKALIPAS WALA PA RIN…
bobo gumawa ng website ng sss…
nag-file ako ng maternity loan sa sss eh sabi ng employer ko hindi qualified yung contribution ko eh 22 months na naman yung contribution ko eh ang alam ko pede nang makapag-loan ng maternity basta may sss contributio…bakit ganun ang feedback sa akin ng sss??
kelan pa ba mgrerelease ng sss id, bkit lahat yata nasira ang machine tambak na ang mga kumukuha ng id at isa ako sa naghihintay bkit di agad nagagawan ng paraan ang gnitong problema years ng sira ang
pagissue ng id til now wla padin sna mgkaroon ng sariling line kming mga nagaaply abroad at maunang maissuehan ng id
i can see that the comments here regarding inaccessible website link were from 2008 and in fairness, apologies were made by sss.
please check for yourself now and you’ll have the same problem.
how come this is happening? nagpalit na ng presidente ganun pa din? paano tayo uunlad? PLEASE GUMISING NA KAYO!
Hindi lang website ang problema. Just the simple act of calling East Ave, the main office is an exercise in futility. The only telephone numbers they reserved for inquiries – all 11 of them – are forever busy. The operator is of no help either. Those numbers are all they have for all inquiries. She couldn’t care less if you are so frustrated. All I want is to know the status of my retirement claim. The branch where I filed my claim, Paranaque, tells me it is better to inquire only from the main office; preferably if I know someone who works there. Who will save us unsuspecting memebers from the inefficiency of the SSS?
This is certainly the third post, of yours I checked out.
Nonetheless I actually love this specific 1, “SSS website not useful; needs major
improvements | eOFW” the best. Cya ,Kerry
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